NovoVision, the casino management system from Novomatic, has been installed at Casino Tróia in Portugal.
All 150 of the casino venue’s video slots have been retrofitted with NovoVision player tracking modules. They provide cashless gaming and ensure precise accounting processes. In addition, the majority of the live table games have been equipped with NovoVision tables accounting functionalities.
The first point of contact for casino guests with the system is at the registration desks, where they are enrolled with a player account and NFC card for their NV wallet.
“Casino Tróia is our second NovoVision installation in Portugal, which firstly shows how highly the Portuguese market appreciates visionary solutions, and secondly, it is a real testament to the excellent local service provided by our long-standing local distribution partner Marcos Pinto from Diverstock,” said Werner Kearns, Sales Manager NBS. “It is very gratifying for me personally to see how our solution is gaining momentum with customers who recognise its true benefits and technical depth.
Jorge Calado, general manager Casino Tróia, added: “We are incredibly proud to implement this state-of-the-art management system, which not only enhances the quality of service we offer our customers but also delivers a more engaging and dynamic experience for them. This milestone is the culmination of months of dedicated effort and collaboration between our team at Casino Tróia, Diverstock, Novomatic and the SRIJ (Serviço de Regulação e Inspeção de Jogos).
“Thanks to this collective effort, we are now among the first casinos in Portugal to offer such an innovative solution to our guests. This achievement represents a significant step in our continuous journey of growth as we strengthen our value proposition and leverage innovation as a key differentiator in the national market.
“The new system expands our service offerings for guests while streamlining operations for our team, enabling faster, more efficient service and creating a smoother, more engaging customer experience.”